As a matter of principle and philosophy, C&R does not believe in seeking testimonials from its customers for its good work. However, most of the time customers voluntarily offer appreciations generously out of sheer excitement and satisfaction which are available as customer quotes.
This, along with customer references, can be provided on specific request. Here we have just grouped out a few snapshots of the communications from our Customers.
From: Managing Tax Partner of a Top 50 Firm
Date: May 8, 2019 at 10:17:04 AM EDT
To: Customer Relationship Coordinator-C&R
Subject: RE: India
So far they did ….. We have over …..on extension so they will be getting a lot more over the summer. My expectation is that they will replace ………(Name of another Service provider) eventually. They are much better , faster and cheaper.
S/d: Managing Tax Partner of a Top 50 Firm
—–Original Message—–
From: Customer Relationship Coordinator-C&R
Sent: Wednesday, May 8, 2019 10:10 AM
To: Managing Tax Partner of a Top 50 Firm
Subject: Re: India
How many returns did they do. So thankful you gave them the chance. Also glad it worked out. Can they replace (Name of another Service provider)
Customer Relationship Coordinator-C&R
Vijay,
My Assistant ……… tells me all returns routed to C&R have been completed and none are pending. Our quick analysis tells us your team has prepared ………returns this season. We have about ……..more signed consents that will come through the process at some time. Let me pause for a moment and tell you how pleased we are with the results. I am excited to share our experience with the rest of our partners and believe many more returns can be outsourced next filing season.
Depending upon our clients’ needs, we have internal resources that can assist with some of the pending client consents. But I want to give you the first opportunity to prepare any remaining returns. Please let me know if you are able to continue preparation, even at a slower turnaround.
Best regards,
Name of the Partner
Dated : 03/26/2020
Hi Rama,
We will follow up on the additional CCH licenses for you.
I want to also provide two new contacts from our ……………….offices:
……………………..
……………………….
Your turnaround time has been quick and work product quality very good. I will ask the new offices to provide an estimate of returns they expect to process as that may influence the number of licenses needed. We presently have ………….. signed Consents.
Name of the Principal
Dated : 02/25/2020
On May 7, 2019, at 8:31 PM, Customer Relationship Coordinator-C&R wrote:
……..I’d love to know how you felt C&R performed for you and if you will expand your work with them.
Thx. Customer Relationship Coordinator-C&R
On May 7, 2019, at 9:09 PM, Managing Tax Partner of a Top 50 Firm wrote:
Performed great. Yes intend to expand